Before booking this is a good place to understand what to expect and some of our most frequently asked questions.
Personalized skincare advice paired with customized and corrective treatments. We aim to provide a calming ambiance while delivering results.
If you are unsure of what to book, kindly reach out to us via our contact form so that we can recommend the best possible treatment for you depending on your skin concerns.
If you’re new to facials and are just getting introduced to the world of professional skincare treatments, we recommend starting with our Express Facial.
All appointments must be made online via our booking platform Vagaro. A 30% deposit is required book an appointment. We do not accept walk-ins or appointments made over the phone or social media.
We are able to provide services to children 14 years old and older with the written consent of their parent/guardian. The parent/guardian must be present during the facial. Please mention that the facial is for your child in the appointment notes when booking the facial.
Please arrive with a clean face, free of makeup. Avoid using scrubs, exfoliating acids (AHAs, BHAs, etc.), Retinol or topical prescription medication for one week prior to your appointment. We request our male guests to not shave 3-5 days prior to your appointment.
During your first visit, you’ll receive a comprehensive skin analysis, a personalized treatment plan, and a relaxing, customized facial that addresses your unique skin needs.
For best results, we recommend getting a facial approximately every 4-6 weeks. Regular facials help to maintain healthy skin, address concerns, and provide a deep cleanse that at-home routines may miss.
We use high-quality, effective products, and carry products suitable for all skin types, including sensitive skin. During your facial, we assess your skin type and customize treatments to ensure safety and effectiveness.
We customize each treatment according to every individual client’s needs. If you are experiencing an eczema flare up, we recommend waiting to book a facial until the flare up has subsided.
Yes, we offer specialized treatments for acne-prone skin. Our Deep Cleaning Facial is perfect for those whose skin may need more in depth extractions and cleansing.
Firstly, congratulations! To ensure radiant skin and best results on your special day it is recommended to start getting monthly facials 6 months before your wedding date.
We use pillows to elevate our pregnant clients so that they are not lying flat on their backs for an extended period of time, but we recommend that clients who are further along in their pregnancy to schedule an appointment after they’ve given birth.
We adhere to strict hygiene protocols, including the use of sanitized equipment and products. We follow rigorous cleaning and sanitization practices to ensure a safe environment for all clients.
We require 48 hours notice for cancellations or rescheduling. Same day cancellations result in forfeiture of the deposit left for the appointment. Deposits are non-refundable. If you need to cancel/reschedule your appointment, please either do so on your own on our booking platform or notify us at least 48 hours in advance.
If you are unable to reschedule your appointment on your own on our booking platform, please reach out to us via our contact form. If you do not show up for your appointment, your deposit will be forfeited as the cancellation fee. If you cancel more than 2 times on the same day of your appointment, you will no longer be allowed to book with Shanti Skincare.
Visa and MasterCard, Discover, American Express, Debit card, and Vagaro Pay Later. All card payments will have a 3% processing fee. We do not accept cash at this time.
For safety purposes, the maximum weight that our treatment bed can accommodate is 300 lbs. At this time our treatment bed is unable to support body weight greater than 300 lbs.
The building is located on the corner of Broadway & W 25th St. On the outside it says "16 Madison Square West". Our location is conveniently reachable via public transportation. If you are driving, please allocate ample time for parking as it tends to be a busy area. If you're using Uber/Lyft to reach our location, kindly input the address "16 Madison Sq W". You may be asked to show ID to security located on the ground floor. Please bring a valid form of ID with you (ex: drivers license).
